Customer Testimonials

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Google May 14, 2022

Dee Dee was very professional and constantly checked on the customers that were waiting. She always has a positive attitude when I am there. She also ensured to provide a thorough breakdown of the labor/cost. I would most definitely recommend!

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Google May 11, 2022

My experince was great at Walt Massy, Mr. Cleary helped me tremendously. I do not like seeing my truck online for sale even though i have it reserved though, very misleading.

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Google May 10, 2022

Cody Smith and Anthony Rhodes are very helpful and easy to work with. Have had multiple good experiences here

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Google May 6, 2022

This was by far the most seamless car-buying experience I have had. Maybe two hours and I was done. Thomas is great. He and Cody make an awesome team!

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Facebook May 3, 2022

The atmosphere is just great.. That’s my first time there and will be going back… I was very comfortable and the work I had done was in no time…

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Google May 3, 2022

The staff was friendly and efficient easiest car buying experience I have ever had Thomas was our salesman and Cody took care of our financial services

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Facebook May 3, 2022

Very helpful and friendly I have never bought a car so quick and easy

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Google May 3, 2022

Thomas was our sales man and he was very knowledgeable and ready to answer any questions we had and Cody finance manger was knowledgeable and quick about getting us our Chevy my wife said it was the easiest vehicle she ever bought.... so go down and see them guys at Walt Massey in Hattiesburg good folks 👍

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Google May 1, 2022

Even though we had to wait months for our truck, (nothing could be done to move it faster and if it could have been, I believe it would have) I can’t say anything bad about Walt Massey and the service that was provided. We love the new truck! Gifford Clark and Mr. Sutton provided excellent service in taking care of us. Thank you!

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Google Apr 30, 2022

We started shopping at Ryan Chevrolet several years ago and have bought several Chevrolet trucks from them. Our last several trucks we dealt with Mark Kubicki who has always treated us as family and made sure to give us the best possible deal. We just bought a new 2020 Chevrolet 3500HD from what is now Walt Massey Chevrolet in Hattiesburg MS and had the same great, friendly experience dealing with Mark Kubicki who as always got us a great deal. We also had a great experience dealing with Logan Dukette who was very friendly, patient, and knowledgeable with the new equipment ...

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Google Apr 30, 2022

James Bolton and Cody Smith did an awesome job with helping me purchase my new car. Thanks for going above and beyond to meet my needs

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Google Apr 28, 2022

Dee Dee my home girl on point. Everytime I come she take care of me!

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Google Apr 28, 2022

I came into Walter Massey in Hattiesburg, MS I spoke with salesman Mr. James Bolton and he asked me what type of vehicle I was interested in. Mr. James Bolton found me the right vehicle I was interested in for the right price, affordable monthly payment. He was very respectful, understanding, and listen to my needs. I highy recommend anyone that goes to Walt Massey in Hattiesburg, MS go see Mr. James Bolton he is an excellent saleman.

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Google Apr 27, 2022

Quick and professional and I would go there again if I need service work

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Google Apr 26, 2022

My homegirl Dee Dee took very good care of me!!

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Google Apr 26, 2022

No complaints

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Google Apr 23, 2022

Treated as a valued customer from the moment I arrived in the lot. Very nice sales person greeted me and helped me find what I needed. Very pleased all the way around.

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Google Apr 21, 2022

Great service

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Google Apr 20, 2022

The best car buying experience ever. Marc and his team provides top notch service. Before you go anywhere else go to Walt Massey and let them help you!

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Google Apr 16, 2022

Great job by all and I am very thankful

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Google Apr 12, 2022

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Google Apr 11, 2022

Great experience and wonderful service. Thomas and Cody were amazing.

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Google Apr 6, 2022

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Google Apr 6, 2022

James Bolton was the salesman I worked with and he has been nothing but amazing! I was a first time buyer and going without a co-signer or any help and he made me feel so much better about my decision, found me the lowest rate he could and offered to even drive my car to hattiesburg himself! If you get a chance to work with him you should!!

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Google Mar 30, 2022

Fantastic service department.

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Google Mar 26, 2022

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Google Mar 26, 2022

Mr. James Bolton was very professional and we had a great experience buying our vehicle at Walt Massey. Mr Bolton has an award winning personality along with the skills to make buying a vehicle easy. Everyone should have this type of experience! Thank you.

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Google Mar 25, 2022

Fast, courteous staff!! Very professional and friendly

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Google Mar 25, 2022

I like my truck and its color.

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Google Mar 18, 2022

Dee Dee was our Service Advisor and was outstanding. Having been a Chevy customer for over fifty years, it was just great to see a young woman professionally handle the job with such enthusiasm. I used WMC the first time to see if i wanted them to be my service choice as we are moving to the area in a few weeks I found my new Chevy Service Center without a doubt.

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Google Mar 17, 2022

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Google Mar 16, 2022

I absolutely recommend Walt Massey in Hattiesburg, MS. Everyone that I interacted with including; Tyler, Cody, Logan and Randy are always very professional and helpful anytime we need service or have questions. Excellent customer service is priceless and they definitely have a great group of employees.

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Google Mar 10, 2022

I was in/out in less than an hour for an oil change and tire rotation. Waiting area is always super clean and stocked with refreshments for customers. Shout out to Dwayne Boyd for excellent customer service. Dwayne answered all my questions about auto maintenance and kept me informed on the progress of my service while I waited.

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Google Mar 8, 2022

Anthony and Josh were amazing to work with. This was the easiest truck buying experience ever. We drove almost 2 and 1/2 hours and it was definitely worth it. I will highly recommend them to my friends and family.

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Google Mar 3, 2022

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Google Mar 2, 2022

Marc did a fantastic job helping us purchase our new Tahoe. I’ll definitely be buying another vehicle from them in the future. Thanks again, Marc.

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Google Feb 27, 2022

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Google Feb 27, 2022

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Google Feb 24, 2022

Fastest I’ve ever had my car fixed! Dee dee was a great help

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Google Feb 24, 2022

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Google Feb 23, 2022

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Google Feb 22, 2022

A BIG THANK YOU to Walt Massey Dealership. We were on vacation and had major engine problems on our Tahoe and needed repair work done on it immediately so we could continue on our way home. We leave in Kansas so it was going to be a long distance. The dealership did everything possible to get our car repaired and on the road in a timely matter. Dee Dee the service advisor was amazing. Everyone was so nice, caring and helpful. A very friendly and professional dealership. We appreciate all their help, just outstanding customer service. The owner of the ...

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Google Feb 19, 2022

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Google Feb 19, 2022

Wonderful service. Dee Dee was extremely helpful and communicated well with me. I took a company vehicle up there to have an issue fixed. They did it in less than a days time, and the experience was exceptional.

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Google Feb 18, 2022

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Google Feb 17, 2022

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Google Feb 16, 2022

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Google Feb 13, 2022

Got me spotless... the staff is very courteous

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Google Feb 11, 2022

From the moment we walked on the lot we received excellent service at the Hattiesburg location. Anthony was extremely helpful! Josh was amazing as well! We had gone to several other dealerships prior to here and none were as helpful as these guys! Highly recommend Walt Massey Chevrolet in Hattiesburg!

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Google Feb 10, 2022

Service Tech Brandon Harris that performed my oil change did an exceptional job! He didn't abuse my car as other techs have in the past. He also approached me with a compliment on my car. I will continue to bring my car for routine service at Walt Massey when Branin is available. Thanks Walt Massey service department

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Google Feb 9, 2022

Gifford Clary and Marc Kubiki were super helpful in purchasing a new vehicle. We wanted to see a vehicle that was located in Columbia. They had it ready for a test drive first thing the next morning. Service was personal and friendly. We will definitely be back.

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Google Feb 8, 2022

Trinity was great! It was easy and smooth process. I highly recommend getting a car from here.

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Google Feb 7, 2022

The staff was very polite, had fresh coffee ready and was very quick to service my vehicle.

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Google Feb 4, 2022

I LOVE Trinity! She made sure to help me get the exact SUV that I wanted. She followed up with me to ensure I was satisfied with my purchase. I would recommend this dealership to anyone in the market for a car based solely on my awesome interactions with Trinity! Thanks again Walt Massey!!

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Google Feb 2, 2022

I never had to wait long for service to start.

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Google Feb 1, 2022

Reggie has sold us 3 vehicles he's a great guy doesn't push shows us what we got and let's us talk it over. Cody was polite and helpful as well very well mannered. Not a big selection but with the vehicle market in shambles right now can't blame the dealership. Great experience all around

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Google Feb 1, 2022

We were very pleased with the service at Walt Massey, Hattiesburg location. Trinity was very friendly and knowledgeable. She was a pleasure to work with. Logan and Cody Smith were also very nice and helpful. I highly recommend Trinity and Walt Massey for your next vehicle purchase!!

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Google Jan 30, 2022

I highly recommend James at Walt Massey in Hattiesburg! He didn’t waste any time finding the truck we wanted and made sure everything got taken care of so fast!

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Google Jan 27, 2022

Great experience going to get oil change scheduled. Stopped by to schedule it and they said "we can do it now." They had a driver take me to a medical appointment I had, then picked me up. Got back to the service shop and they went above and beyond to help me use my "Chevrolet Points" to pay for the bill. Thanks Randy!

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Google Jan 25, 2022

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Google Jan 24, 2022

Trinity was extremely helpful in assisting with the purchase of my 2022 High Country Tahoe. She made sure I knew about the many new gadgets and how to operate everything. She also answered my questions. I highly recommend her to help you find the best vehicle. Thanks!!!

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Google Jan 24, 2022

You guys are wonderful people! Furthermore, when things go wrong, you are quick to make it right. I wish you were close to where I live. I would never go anyplace else.

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Google Jan 23, 2022

By far the greatest experience with a dealership/sales team EVER! Not only did I have the greatest sales associate, TRINITY KIRK, but the customer service also was wonderful and better than anything I've ever seen. I can't say enough thanks to Trinity for her AMAZING service. I'm above satisfied. She didn't hound me and try to scam me into anything I didn't want. She truly listened to my wants/needs and found exactly what I was looking for. She didn't try to sway my choice and decision, she found what I wanted and ...

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Google Jan 22, 2022

If you need a good and quality vehicle go by WALT MASSEY on west pine st. in Hattiesburg and ask for Mrs.Trinity Kirk she will make sure leave HAPPY 😊 "because i surely did!!"

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DealerRater Jan 20, 2022

Everyone I worked with was great. Their pricing was fair, and everyone was really friendly. I worked mostly with Cody and Regi, and would definitely do so again.

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Google Jan 17, 2022

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Google Jan 16, 2022

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Google Jan 16, 2022

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Google Jan 13, 2022

She was very awesome DeeDee thank you for your service

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Google Jan 7, 2022

Everyone, was so nice and happy to help me with getting acquainted with my new car. Logan was very patient with me, Anthony was very nice to be around and I had a ball with Josh. He was nice and fun to be around. All I all these guys were very professional and made my experience a pleasure. And I thank them all for this.

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Facebook Jan 5, 2022

Excellent customer service

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Google Jan 4, 2022

Fast and friendly service. Made us feel like family.

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Google Jan 4, 2022

Fast friendly buying experience.

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Google Jan 2, 2022

Gifford was great

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Google Dec 31, 2021

Best Service Ever on Tires!!

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Google Dec 31, 2021

Dee Dee was great to work with! She was very kind and looked like she was working hard! My car got an oil change and a wash on the outside.

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Google Dec 30, 2021

Dee Dee was great and made my experience great. She was personable and attentive to what I needed done. I'll be back.

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Google Dec 28, 2021

Service Department is first class.

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Google Dec 25, 2021

Everyone there was so nice and caring, made sure that we was taking care of in every way, and I think you all for what you've done and your hospitality

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Google Dec 24, 2021

I went to Walt Massey to see a Jeep. They had the perfect model for me so I took the hour long drive to see it. My salesperson, Trinity Kirk was exceptional to deal with. She went above and beyond to get me the Jeep at the right price, and not only that, when I couldn't come back to get the vehicle She drove it personally all the way to Gulfport (an hour one way) to deliver it to me by Christmas!!! She is amazing! The sales manager Mark also was very helpful even when negotiations got tense, definitely ...

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Google Dec 24, 2021

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Google Dec 22, 2021

Waiting on my new Equinox was the only hard part. It was a great experience. Gifford patiently answered all of my questions and kept me informed throughout the process. I will gladly shout how great my experience was from the mountain tops! 10 out of 10 would highly recommend!!!!

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Google Dec 22, 2021

Very courteous and quick to respond very good experience

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Google Dec 21, 2021

Best salesman of any dealership around. Most are pushy, but not Trinity. She worked with me on what I wanted and did not push anything I was not interested in. The whole deal was a surprise for my wife and they worked with my schedule to have everything ready. I bought cars from one dealership in Ohio for 18 years because I liked the sales team. This reminds me of that dealership and salesman. I will definitely look for Trinity when I replace my truck. Merry Christmas to you all.

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Google Dec 18, 2021

WHY ARE THEY SO NICE?! I've never had such a positive experience in a dealership in my life. I'm from Kansas City and had a truck break down. I can't begin to explain how far above and beyond Marc, Logan, TC, DeeDee, and Kyle went for me. I am only here for service, I can't imagine what it's like to buy a vehicle from this dealership. I wish I could take all these people back with me to Kansas City. THANK YOU SO MUCH.

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Google Dec 14, 2021

My experience was outstanding !!! I love the customer service. Their was not a very long wait time . And they figured out what’s exactly what the problem was . I would to thank your associate DeDe . Absolutely great person made the whole process wya easier

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Google Dec 14, 2021

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Google Dec 11, 2021

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Google Dec 10, 2021

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Google Dec 9, 2021

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Google Dec 8, 2021

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Google Dec 7, 2021

DeeDee was great and she truly helped out along the way while waiting for my vehicle to be serviced.

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Google Dec 7, 2021

Dee Dee was amazing. Her attitude was everything. I will come back for all my service.

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Google Dec 4, 2021

Massey is where I spend majority of my days when I’m in off of the road It’s like being around family When I go back I think 🤔 I will ask for a raise LOL every deportment at Massey you are welcome with open arms

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Google Dec 4, 2021

I always have a great experience when visiting Walt Massey, whether it be an oil change or any other service. Definitely go see Dee Dee in the service department she’s the best. She makes sure they get me right every time..

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Google Dec 2, 2021

The dealership was very professional and stated to me the problem before fixing it. Great dealership and customer service

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Google Nov 29, 2021

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Google Nov 24, 2021

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Google Nov 22, 2021

Had great customer service. James Bolton was very courteous and professional and made our experience great. He was not pushy and went above and beyond throughout the ENTIRE process which I appreciated. He will have the first shot at our business in the future because of this. Marc also assisted us and was straightforward and VERY helpful with us. The finance manager Josh did a GREAT job getting us the best deal on a warranty as possible and was very nice. All in all, this was the easiest and best experience I have ever had purchasing a vehicle. The entire ...

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Google Nov 20, 2021

Everyone was very friendly and kind. Would definitely recommend to anyone looking for a new or certified pre-owned to do business here. I’m very happy with my purchase and it looks fabulous in my garage. Drives like a dream!


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