Customer Testimonials
Courtney provides excellent customer service! She is very thorough and knowledgeable in the service department.
Heather McGee was so amazing. She made this whole experience actually enjoyable and painless. My wife got the perfect car and at the perfect price, Josh Sutton got our financing and even hooked us up with a warranty/Gap at a great price. Thanks again for everything.
I did an online application and within 10 minutes or less i received a phone call frrom Heather McGee from Walt Masey. From then on she never missed a beat with helping me purchase my 2023 GMC Terrain. I told her that I was nervous but she replied "I am going to do everything I can to get this vehicle" and she did just that. I am so grateful. Again thank you Heather and Walt Masey. I'm enjoying my New ride.
Great customer service and closed on the exact vehicle I wanted. Will do business here again in future
Courtney and the other staff were so helpful and kind!
Heather was a pleasure to work with. She went above and beyond to find a vehicle which had all the options I wanted. I will definitely refer others to her.
10/10 service! I highly recommend Walt Massey Chevrolet’s service department to my friends & family. Service is done quickly & the staff is exceptional.
Anthony and the team at Walt Massey dealership provides excellent customer service and they made the buying car process so easy. I also appreciate how Anthony help me with everything. Thank you
First of all I want to thank Mr Jamie the manager he was so nice. He didn’t waste any time in assisting us even though he did not have the appointment with us. He just dived right in. He sat in assisting us and he made things happen for me I’m very grateful and thankful. I will always come there to buy new vehicles Also, Dalton was an exceptional salesman. He assisted us answer all my questions he made me feel very comfortable He always updated us so we will know everything that’s going on and that ...
Amazing worker and if you need a vehicle this is the crew you need to see
Heather was amazing and very patient I will be referring friends to her. The crew there is amazing and very friendly and knowledgeable
Walt Massey service department was great. Courtney was friendly and processed check-in and check-out quickly. Greeted you as you came in and was very helpful overall. Thanks!
My experience with the facility was awesome. I would highly recommend it. My Salesman was Dalton, he will try his best to get you in the ride of your dreams. He’s someone who takes cares of your every need and goes out of his way to make sure that you’re taking care of and happy with everything.
This is our second vehicle that we purchased from Walt Massey. Our first vehicle came from Walt Massey in Lucedale and this one out of Hattiesburg Extremely pleased with the dealership
Great experience over all , very pleased and satisfied with every thing. Super easy and a fast process
Great experience. Was not sure if I’d be able to get a car with a note but I’m so glad Walt massey downtown Hattiesburg got me right ! I love my “new” car😆
This dealership has indeed granted my wishes. Anthony was so helpful and very knowledgeable about what works best for me and my budget.
Walt Massey Chevrolet in Hattiesburg, Ms were amazing! They went above and beyond to make us feel special and make the process as smooth as possible to trade our vehicle and purchase our 2025 Chevy Tahoe Z 71. Thanks to Dalton McNeese, Josh Sutton and Mr. McElroy.
Great car buying experience!!! Heather and staff are exceptional!! Made the process so easy!! Highly recommended!!
This dealership was God sent for me. Everyone was beyond helpful and courteous. I myself recommend this facility to anyone who is interested in getting a vehicle. They will do everything possible to help you get your ride. Carla Reeves
Very sweet and will work with you and make sure you leave in the vehicle you want!!
Fast and easy car buying experience. Dalton was great to work with during the whole process!
This was hands down the most convenient, smooth going car buying experience I’ve ever had the pleasure of being part of. Dalton made this process so seamless. I told him exactly what I was looking to achieve and he made it happen. I will also say that the rest of the staff is fantastic. The energy was great! 5/5 stars & I will recommend to friends & family!
Fast and easy car buying experience
Dalton with Walt Massey was easy to work with and didn’t try to pressure me into anything I didn’t want to do. He answered all of my questions and made the purchase of my vehicle very easy
Easy transaction. Dealt with my questions quickly. Worked to get deal ready before I even stepped in the dealer. Quality vehicle in great shape for the age.
Work was done in the time frame they quoted me. Excellent service followed by a call the next day to ensure my satisfaction with their work
The truck is just what he wanted great customer service we believe we got it at a fare price with no hassle Thanks
They helped us do most of our paper work over the phone vert nice and friendly.
They was wonderful and was great at there job and did anything they could do to help me and my wife
Heather and the team at Walt Massey are great to work with! I just bought a new car and they made the process incredibly easy and delivered it to my house, which saved me a 4 hour drive. Heather was fantastic and kept me up to date throughout the purchase process. I also appreciated how proactive she was by sending me videos and information of the car I was interested in. Thank you Heather!
Wonderful, friendly ,courteous, professional . Answered all my questions with knowledgeable answers. Got the vehicle we wanted.
We've purchased 3 vehicles from Walt Massey over the last 15 months with the help of Dalton McNeese. They are extremely easy to deal with and I'd confidently recommend them to friends and family.
2nd vehicle from Walt Massey (somebody totaled my first vehicle). 1st time working with Chase, and I hope not the last! I highly recommend asking for Chase if you're visiting. If you're calling, ask for him. Max is 5 stars, but Chase deserves 10! He found me a vehicle with every nit-picky option I wanted (from fog lights to heated seats without a sunroof). Even found one that was returned in brand new condition after a buyer drove it home, got sick, rought it back, resulting in a 3k discount for me. And he delivered it to me. I have ...
I found a very clean used ‘23 Denali 2500 Duramax with low miles online and Chase Mire was very helpful and patient via texting since I’m hearing impaired and we made a good deal on this truck plus a trade. Definitely ask for him if you’re looking for a vehicle
Heather and the team at Walt Massey are great to work with! I just bought a new car and they made the process incredibly easy and delivered it to my house, which saved me a 4 hour drive. Heather was fantastic and kept me up to date throughout the purchase process. I also appreciated how proactive she was by sending me videos and information of the car I was interested in. Thank you Heather!
Great experience! Helped me get the car I love within my budget! Honest and hardworking employees.
Dalton gave me a great experience. If you go to Walt massey you have to ask for him.
Dalton is a very friendly person that is honest about the entire situation. Highly recommend.
My salesman was Dalton McNeese. They got me in a car quick at a great price.
The customer service here was absolutely fantastic !! Everyone was super helpful from start to finish making the process quick and efficient. They were able to answer all my questions in the easiest way to understand them. If you’re in the market for a vehicle go see Josh, AJ, and James at Walt Massey.
Dalton was very helpful, kind, sweet, and professional. He took care of me. He was very patience with me. He did a delivery walk-through with me and explain all the features and functions of the vehicle. I couldn't have had a better saleman. Thank You!
Dalton is a very knowledgeable, polite, and professional young man. He will go above and beyond to help you find the perfect vehicle to meet all of your needs.
The people were professional and explained everything about the vehicle on the different packages and options.
Chase was the absolute best. He above and beyond to assist me find the best deal.
We recently purchased a Tahoe from Walt Massey Chevrolet. Great experience! Chase, our sales person, was extremely knowledgeable, patient, and never pressured us throughout the process. The entire team was friendly and accommodating, making the buying process smooth and stress-free. I'm excited and enjoying my new vehicle and would highly recommend them to anyone looking to buy a new vehicle.
This is my second vehicle I've bought from this dealership. Great customer service and very timely. I highly recommend!!!
First time buying a vehicle with Walt Massey Auto and it was a great experience! Knowledgeable staff who made the process quick and easy! We worked with Chase Mire on purchasing a truck for our teenage son. The vehicle was at another Walt Massey location, but he was able to get it to the dealership closest to us which made it more convenient for us to test drive and check out. Service was top notch and they were all super professional with price negotiations and getting paperwork completed. They have a great team and we would recommend them to any ...
This is my second time dealing with this chain of dealerships but first time working with this particular one. Overall experience was warm and welcoming and I was able to do a lot of the paperwork electronically. So far i have no real complaints during the buying process. In my case they did not try to sell any add on packages to be which was nice and something I hate has become a norm. Others may have had different experiences but as for me it was a good one. Heather was nice salesperson and was eager to help me in ...
Chase Went Above and Beyond with his help getting the vehicle we were interested in it was at a dealership in Florida and had it delivered to us. On a scale from 1-10 Chase was Definitely a 10+!!
AJ was so helpful towards me as I was buying a vehicle from a different city! Very helpful , lots of knowledge and answered any questions I had .. on the way to pick my vehicle up and had a flat tire! I made it to the dealership 1 minute before closing and ran into Jamie!! Jamie WAS AMAZINGGGG !!!!!! Jamie allowed me and my family to sit inside and wait , he was so patient and had such a bubbly personality! Within 20 minutes we were in our vehicle ! And he made sure the tank was on FULL for the trip back home …Thank you ...
What a great experience with the service department! My truck broke down on the highway and I had it towed here. From the very beginning everyone was extremely helpful and friendly. I had to get my tensioner replaced. They fixed it in a timely manner for a good price. Tim and Louis provided some of the best customer service I’ve ever experienced at a dealership.
This dealership gave me a good deal and the service was great id recommend them and the salesman chase was great got me a good deal and delivered truck to me
Heather was great helping to get the best vehicle for us and made the process very easy
*EDIT* I had an issue with my tire rotation, and oil consumption. Marc called me and made sure everything was handled properly and made sure everything was documented for future issues; and that I was satisfied with it. His foreman Chris helped me out with my oil issue and explained everything throughly. If you ever have an issue with their service, reach out and they will be sure it’s fixed. Thanks Marc!
It was a fast and easy experience and would definitely recommend going to see Heather McGee at Walt Massey to anyone looking to purchase a new ride!
Walt Massey is now my go-to dealership. All the employees were extremely professional and very knowledgeable about the vehicles they had. Chase Mire, inparticular, went above and beyond to get me the exact truck I wanted and worked with me to find a price point that fit into my budget. I highly recommend Walt Massey of Hattisburg! They will have my business next time I'm looking for another vehicle.
I had a Great experience dealing with our sales rep, Chase Mire. Everyone at the dealership was very nice and easy to work with. I will definitely recommend them if you are looking for a vehicle.
Top notch service. Heather got the whole deal done in about an hour. They delivered the truck with the options I wanted to my house the very next day.
This dealership was very helpful and did everything in their ability to find me my car. Chase was very knowledgeable as well.
They made sure my payment was well within my price range. The sales consultant and sales managers were amazing!!!
Heather was a pleasure to work with. She helped us to negotiate the right deal and made sure the buying experience was hassle free! She has also been very helpful in helping with an after the sale issue. Her customers are her first priority! Y’all go check her out! She is great to work with!!
Heather was great to work with. I Highly recommend her. Everything was fast and easy
Easily the best experience I’ve had with any dealership. Walt Massey made it so easy for me, and they were very kind, professional, and knowledgeable. They will continue getting all of my business and recommendations to friends and family!
Mikia made it easy to look at different options and was not pushy at all. We would work with her again and refer all our friends to Walt Massey
Heather was very helpful to us! Very friendly and everyone was very pleasant 😘 We bought a Camaro ZL1 2023 🙌🏿
Go and speak with Austin Bond!!! He's the best!!
Austin Bond did a great job getting me in my new truck at Walt Massey in Hattiesburg
Austin was great to work with. Very polite, friendly, and professional. This was probably one of the best car buying experiences I have encountered. Highly recommend this guy
Austin Bond is an amazing sales consultant! I had absolutely no intentions on purchasing a vehicle. He was very friendly & helpful! Watch out Walt Massey crew, this newbie is on the horizon!!!
Great and informative visit. Austin Bond was knowledgeable, friendly and patient with us.
Amazing dealership!!!
It was fast accurate and they did everything they could to get in my new vehicle in the same day.
Austin Bond is the person to see at Walt Massey! He made the process so easy and was very helpful. I highly recommend Walt Massey Chevrolet because everyone is so nice. They definitely got my business for life.
Austin at Walt Massey was great to work with and really went above and beyond to secure my dream car and ensure top quality. He also kept me well informed along the way about timing and next steps. It was a pleasure working with him and I would highly recommend him! 5 stars for sure!!
Great experience here! David was professional and helped me get a great deal
Austin Bond at Walt Massey Chevy was professional, helpful and timely. Me and my wife felt welcome and accommodated our entire time. There was no wasted time and we felt our time was respected, our questioned answered, and space respected as well. Fantastic salesman and dealership.
Working with Austin Bond was an awesome experience. I appreciate ALL that he did in an effort to assist me with purchasing my car from Walt Massey.
Fantastic customer service!
The staff was very helpful in answering any questions that I had regarding the purchase of my truck. I would definitely recommend Walt Massey to all my friends and family when they need to purchase a new vehicle.
Amazing experience! Recommend anyone to go here and get treated the right way!
Very good sales person. Good car value for the price. Just what i was looking for.
I was in and out very quickly
Anthony Rhodes is your guy! We had the pleasure of working with Anthony, and I cannot recommend him enough! From the very start, he was incredibly knowledgeable, attentive, and dedicated to helping us. Anthony never dropped the ball — he stayed on top of everything and made us feel genuinely cared for throughout the entire process. He took the time to understand exactly what we were looking for and worked tirelessly to make it happen. If you’re in the market to purchase a vehicle, Anthony is the one you want by your side. Thank you, Anthony!
Service was great. vehicle was done very fast my car was picked up and delivered ! bri was amazing
If anyone needs a vehicle go talk with Mitch Nobels. He a really great guy and will get you what you're looking for and get you taken care of. We will definitely be back when we decide to purchase again. We got our son a chevy malabo for his graduation and couldn't be happier with the experience. It was really the best experience I've have purchasing a vehicle. Just give him a call and he'll get you fixed up