Very friendly, and helpful , smooth easy deal
Showed up Monday before the doors even opened. I waited for the salesman that was recommended to me, James Bolton. When I tell you this man hit the door working. He’s by far one of the best salesmen I’ve had the pleasure of working with!
Thomas and Cody were super helpful to me when I purchased a car for my son. The process was handled completely online without any problems. They were both willing to assist with emailing the needed documents. We both highly recommend this dealership.
Josh Sutton was a fantastic help. He got me a great deal on a used Toyota and set me up with a fantastic rate. Truly an A1 employee of Walt Massey Chevrolet.
Mr. T. Slagle at Walt Massey was very professional and hassle free. Easy to talk too. The experience was great. Thank you Mr. T. Slagle, I love my Equinox Premier
Go to Walt Massey and ask for Ashton Robbins she will work with you until she can get it done! Very friendly and works hard for you!
Everything was fine.
I had the best experience here and Thomas is the absolute BEST!!! You guys have to go check them out! Whether you are at the service department, buying or selling they will take great care of you!
Just trade our F350 for a 2022 Chevy Silverado and the customer service here is Amazing!!! I was at Ford two days ago the people where rude and tried to charge $250 for a recall. I was a Ford girl tell Walt Massey friendly employees got me everything I was asking for and more. 10 stars all around
Special thank you to Mr.Gifford for helping me get in to the car I wanted!! He bent over backwards and went above and beyond to help get it! If you are looking to get a newer car and want someone helpful and not just trying to make a sale I definitely recommend Mr.Gifford!
Good service! Work with you. Offer deals and discounts.
I would just like to give a shout out to the General Manager, Marc. He has gone above and beyond to help with my daughters car. The damages to her car were caused by another dealers service department. He didn’t have to do anything that he did to investigate and find the problem. My daughter is a college student that can not afford the repairs. He is very caring and the world needs more people like him. The damages are no fault of hers and it sucks she has no vehicle. Thank you again Marc for being so caring ...
Great customer service and service department got me in and out very quickly.
Mr. Robbie is an outstanding service manager. I pulled in for service and he was coming toward my car with a great smile. He’s very kind and professional. He always offers his knowledge on keeping my car in the best condition possible. I highly recommend Walt Massey ‘s service department.
Professional friendly environment
Really enjoyed it
Go see Eli 👍🏾
Great service! Eli was very nice!!!
Eli was amazing! by far the best experience i’ve had here!!!
Very punctual and fast service from Eli.
Eli was a true professional and took care of my vehicle!!!
Service was awesome. The waiting was clean and welcoming. The staff was awesome.
Had road trip from **** pulling u-haul on Friday. Long story short stopped in Hattiesburg. On Saturday Dwayne service advisor was amazing, tech Doug came in early because I needed him, was very thorough and found major damage making the car extremely unsafe to drive. Along with sales manager Mark, very helpful and appreciate Josh for the chauffeur services. I received more hospitality there then I did in the last 2 hotel stays I had past 2 nights. They did so much more then I have room to write. Thank you all so much! I am so thankful that this is where I ...
Tyler and Cody were helpful and answered all of my questions. After test driving what I was looking for (but was uncertain about), Tyler suggested I look at the Equinox, which I wouldn’t have considered otherwise. It ended up being a better choice for me. I wouldn’t have considered it if he hadn’t suggested it.
*UPDATE- Walt Massey fixed the broken air vent and messaging board and they refunded us the amount that was overcharged to reflect the quoted price. After dealing with their customer service I would try Walt Massey again if needed since they were willing and eager to make the wrongs right. There was little to no communication. We had to call every time to see the status of our vehicle. They had it for three months. I understand there wasn’t anything that could be done about that but maybe some basic manners or communication would have be nice. Also, they ...
Friendly professional and quick
Ask for Anthony! He's the best around!
I live the way the whole crew gets involved to make sure I'm 100% satisfied.
It’s was clean, fast.. and everyone was very attentive towards me. Didn’t like that the price went up but I understood…
I have never had a problem people are really nice
James Bolton has been the easiest, best salesman I have ever dealt with. Super nice guy. If you want a new ride go see James Bolton at Walt Massey in Hattiesburg.
Friendly and hardworking staff. Anthony Rhodes the sales agent was just great.
Thomas Slagle was sweet and funny and we will be coming back
Great 👍 👌 👍
I was having problem loading the Chevrolet app onto my phone. Tyler, our sales person, tried and several of his coworkers jumped in to help me so what does all this mean? I am saying they all were working as a team. The company should be very proud of them.
James Bolton is thee absolute best salesman!! When you visit please ask for him!!! I told him my current situation and he got me approved for a 2022 vehicle instantly. Very friendly, informative, and helpful!! I am so pleased with the service I recieved today. Mr. Bolton if you ever read this, Thank you!!!!!!!
These guys knew how to get things done and they were very helpful even after the purchase. The process was simple and didn’t take a whole day like most times I’ve went to purchase a vehicle. The biggest one is they did not profile me. I was not dressed in any expensive attire or anything, just comfortable wear. They treated me as a customer, not an obstacle and I appreciate James and Cody for that. I will be back when the next Chevy catches my eye or my kids want their first vehicle. Well done Chevrolet family.
Great experience! Worked with Anthony to buy a great used car. Would absolutely recommend giving them a try if you're looking for a car.
Thomas is probably the best salesman ive ever dealt with.
Fast service and great atmosphere! Great salesman !!! Very helpful in getting us in what we really wanted!!
We were stranded at Stuckey’s in Hattiesburg on our way to the beach. When we stopped we realized we left our key fob at home. Doug came to stuckey’s and worked tirelessly to program the new key fob and get us on the road. He was a lifesaver that day and even when he ran into a few hiccups while programming the fob, he never gave up. We cannot thank Doug enough!
My door lock wouldn’t work and I only had 1,500 more miles on my warranty and Dee Dee Keys was able to take care of me at 3:00 PM. Did I mention that I’m from Florida and this dealer is in Mississippi. Thank you so much Dee Dee the technician 443 for Great work and Customer Service.
We met with Thomas and he listened to all our needs/wants/budget for our new vehicle and was great at helping us find the perfect vehicle for us.
Our salesman Thomas Slagle was amazing! He went above and beyond to find the perfect truck. Financing paperwork was fast and easy thanks to Josh Sutton! I would highly recommend Walt Massey to friends and family!
The salesman, James Bolton, was awesome. He was never pushy or trying to rush me at any point during the process. The buying process went very smooth and was very easy.
Dee Dee was very professional and constantly checked on the customers that were waiting. She always has a positive attitude when I am there. She also ensured to provide a thorough breakdown of the labor/cost. I would most definitely recommend!
My experince was great at Walt Massy, Mr. Cleary helped me tremendously. I do not like seeing my truck online for sale even though i have it reserved though, very misleading.
Cody Smith and Anthony Rhodes are very helpful and easy to work with. Have had multiple good experiences here
This was by far the most seamless car-buying experience I have had. Maybe two hours and I was done. Thomas is great. He and Cody make an awesome team!
The atmosphere is just great.. That’s my first time there and will be going back… I was very comfortable and the work I had done was in no time…
The staff was friendly and efficient easiest car buying experience I have ever had Thomas was our salesman and Cody took care of our financial services
Very helpful and friendly I have never bought a car so quick and easy
Thomas was our sales man and he was very knowledgeable and ready to answer any questions we had and Cody finance manger was knowledgeable and quick about getting us our Chevy my wife said it was the easiest vehicle she ever bought.... so go down and see them guys at Walt Massey in Hattiesburg good folks 👍
Even though we had to wait months for our truck, (nothing could be done to move it faster and if it could have been, I believe it would have) I can’t say anything bad about Walt Massey and the service that was provided. We love the new truck! Gifford Clark and Mr. Sutton provided excellent service in taking care of us. Thank you!
We started shopping at Ryan Chevrolet several years ago and have bought several Chevrolet trucks from them. Our last several trucks we dealt with Mark Kubicki who has always treated us as family and made sure to give us the best possible deal. We just bought a new 2020 Chevrolet 3500HD from what is now Walt Massey Chevrolet in Hattiesburg MS and had the same great, friendly experience dealing with Mark Kubicki who as always got us a great deal. We also had a great experience dealing with Logan Dukette who was very friendly, patient, and knowledgeable with the new equipment ...
James Bolton and Cody Smith did an awesome job with helping me purchase my new car. Thanks for going above and beyond to meet my needs
Dee Dee my home girl on point. Everytime I come she take care of me!
I came into Walter Massey in Hattiesburg, MS I spoke with salesman Mr. James Bolton and he asked me what type of vehicle I was interested in. Mr. James Bolton found me the right vehicle I was interested in for the right price, affordable monthly payment. He was very respectful, understanding, and listen to my needs. I highy recommend anyone that goes to Walt Massey in Hattiesburg, MS go see Mr. James Bolton he is an excellent saleman.
Quick and professional and I would go there again if I need service work
My homegirl Dee Dee took very good care of me!!
Treated as a valued customer from the moment I arrived in the lot. Very nice sales person greeted me and helped me find what I needed. Very pleased all the way around.
The best car buying experience ever. Marc and his team provides top notch service. Before you go anywhere else go to Walt Massey and let them help you!
Great job by all and I am very thankful
Great experience and wonderful service. Thomas and Cody were amazing. Service center personnel are amazing too!
James Bolton was the salesman I worked with and he has been nothing but amazing! I was a first time buyer and going without a co-signer or any help and he made me feel so much better about my decision, found me the lowest rate he could and offered to even drive my car to hattiesburg himself! If you get a chance to work with him you should!!
Fantastic service department.
Mr. James Bolton was very professional and we had a great experience buying our vehicle at Walt Massey. Mr Bolton has an award winning personality along with the skills to make buying a vehicle easy. Everyone should have this type of experience! Thank you.
Fast, courteous staff!! Very professional and friendly
I like my truck and its color.
Dee Dee was our Service Advisor and was outstanding. Having been a Chevy customer for over fifty years, it was just great to see a young woman professionally handle the job with such enthusiasm. I used WMC the first time to see if i wanted them to be my service choice as we are moving to the area in a few weeks I found my new Chevy Service Center without a doubt.
I absolutely recommend Walt Massey in Hattiesburg, MS. Everyone that I interacted with including; Dee Dee is always very professional and helpful anytime we need service or have questions. Excellent customer service is priceless and they definitely have a great group of employees.
I was in/out in less than an hour for an oil change and tire rotation. Waiting area is always super clean and stocked with refreshments for customers. Shout out to Dwayne Boyd for excellent customer service. Dwayne answered all my questions about auto maintenance and kept me informed on the progress of my service while I waited.
Anthony and Josh were amazing to work with. This was the easiest truck buying experience ever. We drove almost 2 and 1/2 hours and it was definitely worth it. I will highly recommend them to my friends and family.
Marc did a fantastic job helping us purchase our new Tahoe. I’ll definitely be buying another vehicle from them in the future. Thanks again, Marc.
Fastest I’ve ever had my car fixed! Dee dee was a great help
A BIG THANK YOU to Walt Massey Dealership. We were on vacation and had major engine problems on our Tahoe and needed repair work done on it immediately so we could continue on our way home. We leave in Kansas so it was going to be a long distance. The dealership did everything possible to get our car repaired and on the road in a timely matter. Dee Dee the service advisor was amazing. Everyone was so nice, caring and helpful. A very friendly and professional dealership. We appreciate all their help, just outstanding customer service. The owner of the ...
Wonderful service. Dee Dee was extremely helpful and communicated well with me. I took a company vehicle up there to have an issue fixed. They did it in less than a days time, and the experience was exceptional.
Got me spotless... the staff is very courteous
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