Had great customer service. James Bolton was very courteous and professional and made our experience great. He was not pushy and went above and beyond throughout the ENTIRE process which I appreciated. He will have the first shot at our business in the future because of this. Marc also assisted us and was straightforward and VERY helpful with us. The finance manager Josh did a GREAT job getting us the best deal on a warranty as possible and was very nice. All in all, this was the easiest and best experience I have ever had purchasing a vehicle. The entire process was great…..I will do business with them again.

Everyone was very friendly and kind. Would definitely recommend to anyone looking for a new or certified pre-owned to do business here. I’m very happy with my purchase and it looks fabulous in my garage. Drives like a dream!

Hands down the best experience I’ve ever had with a dealership! Thank you Marc Kubicki and Gifford Clary for everything you done!! We love our new ride!!

I am be very happy with the vehicle I was sold from Payton. It was delivered to nice and clean and very well worth surprising my daughter with. Thanks so much Payton. Your customer service is impeccable!

Service Rep “RJ” was very helpful and professional I will definitely request his assistance when I return.

As soon as I arrived to Chevrolet, Dee Dee greeted me with a warm welcome . As I asked her questions about the process of my experience here at Chevrolet because it is my first time here, she gave magnificent answers that made me feel really comfortable about letting my car be serviced here. I really thank her for her service, and I will be back again!

Had a thermostat replaced. Quick and courteous service. Very pleased .

The staff was very helpful , knowledgeable and willing to address any and all concerns that we had prior to purchase.

Lionel and Luke were friendly and helpful.

They always go above and beyond to help you find the vehicle you love and get you in it at the right price! Josh and Gifford made my buying experience great!

R Jay did a good job on take care of me with my oil change

Great job! Let me drop my truck off early and took care of my truck quickly!

Regi "amazin" Grace is a phenomenal salesman. He went well above and beyond what is expected of him to accommodate what I was looking for. Walt Massey Chevrolet has a truly incredible person working for them.

My salesman Anthony did a remarkable job explaining everything to me

great doing business with them

Prompt service for scheduled appointment. Staff throughout dealership are always friendly.

I was experiencing trouble with my suburban on my way home from a conference. I goggled the nearest dealership near me and was directed to The Walt Massey dealership. I met with Mr. Louis Smith, a service advisor and was treated with impeccable professional service . Mr. Smith got our vehicle diagnosed by a technician and had the suburban repaired in exceptional time. I would recommend anyone to visit this dealership and experience the quality service. I would like personally thank Mr. Smith for going above and beyond to make sure everything was taken care of.

All the help received when we needed our truck back due to it being hay season and they delivered. Thanks again Luke. You are absolutely the best

Thank you Walt Massey, Mr. Regi Grace and Mr. Mark for putting me in a beautiful Tahoe. I came in on Monday, found something I loved but couldn't agree on an offer so I went home. Tuesday got a call from Mark, he wanted them to put me in something I wanted and he and Regi worked all day on getting something and a loan that my credit union would work with. Mark called in the afternoon and said they had found something and wanted me to come in and look at it. I went, and within an hour I had looked at, test drove and left in a beautiful white diamond Tahoe. Thanks so much for putting me a priority and working hard for me. You guys will continue to get our business and referrals. Sincerely, Vicky Happy Tahoe owner

I would recommend them over and over and over again!!!!!!!!! I had drove nearly 2 hours to pick up a car from a different dealership. When I arrived, I was told the car wasn't ready although the salesman assured me that it would be, knowing the distance I was traveling... while driving to that dealership in Metairie, Mr. Anthony at Walt Massey Chevrolet called me to follow-up because they had the same exact car. I told Anthony that I had decided to go to the other dealership because the mileage was less on that car. He said, if I have any issues there to call him back....after driving for 2 hours and then sitting around the other dealership for 2 hours with still no ETA on when I can drive the car back home, I decided to give Anthony a call back. He was so much more helpful over the phone, then the salespeople at the other dealership that I was actually at... so I made the decision to leave Metairie's dealership and drive nearly another 2 hours to Hattiesburg to let Anthony further assist me.... when I arrived, Anthony had already had the car washed and Detailed and ready for me to test drive!!!! I am so happy he actually followed up with me that morning, because it was that follow-up call that led me to calling him back during my stressful experience in Metairie.... AND to top it off, although the car had a few more miles on it, it was CLEARLY in WAY BETTER CONDITION than the car I was initially going to purchase. The entire team at Walt Massey was friendly, funny, helpful and determined to see me happy driving my new well-kept car back home!!!! And got me gas so there was no need to stop on my way home for any!!!! Satisfaction Guaranteed!!!!! It took them no time to get me in my new car!!!!! And I'm forever grateful!!!! And of course I'll be recommending friends and family to check him out whenever they're in the market for a new car!!!!! Thank you Mr. Anthony Rhodes, Rem, Cody and the entire Walt Massey Family!!!! I am definitely a satisfied long time customer.

I brought my car in Friday to the service department everyone was so welcoming Brandon the service manager greeted me with a smile he has such a great attitude answered any questions I had without hesitation. Dee Dee was so friendly she has such a positive attitude. Everyone was very accommodating and friendly everyone that I seen spoke and said hello how are you. This is the best experience with any of the other dealerships I have visited. Good job to yal!!

Payton was absolutely phenomenal!! He did a great job getting everything I needed and Logan did fantastic with the paperwork. They cam to me and really went above and beyond!!

Great friendly, welcoming, and hospitality. Purchased 2 vehicles the same day, no BS straight down to business. Would recommend family and friends here . Job well done from the salesman to the GM and the finance department. Thanks Guys

Truly cannot say enough good things about this place!!! There are many places you can shop for your new ride, but you would be hard pressed to find a better group to take care of you! And when I say take care of you, I mean from after you negotiate your best deal with them, to the amazing service afterwords. My guy, Mr. Regi Grace, personally came to my place of work to pick the truck up to take and get accessories installed and service work done, long after the deal had been made. He went above and beyond to make sure we were not inconvenienced in the slightest. Brought it back too!!! Not only did I get the Tahoe I wanted, but they were honest, and did not even consider adding a buyer’s premium during this shortage that some dealerships are adding. I will be a Walt Massey Hattiesburg customer from here on!

Everyone I dealt with was very courteous and professional. They made the process so easy.