All the help received when we needed our truck back due to it being hay season and they delivered. Thanks again Luke. You are absolutely the best

Thank you Walt Massey, Mr. Regi Grace and Mr. Mark for putting me in a beautiful Tahoe. I came in on Monday, found something I loved but couldn't agree on an offer so I went home. Tuesday got a call from Mark, he wanted them to put me in something I wanted and he and Regi worked all day on getting something and a loan that my credit union would work with. Mark called in the afternoon and said they had found something and wanted me to come in and look at it. I went, and within an hour I had looked at, test drove and left in a beautiful white diamond Tahoe. Thanks so much for putting me a priority and working hard for me. You guys will continue to get our business and referrals. Sincerely, Vicky Happy Tahoe owner

I would recommend them over and over and over again!!!!!!!!! I had drove nearly 2 hours to pick up a car from a different dealership. When I arrived, I was told the car wasn't ready although the salesman assured me that it would be, knowing the distance I was traveling... while driving to that dealership in Metairie, Mr. Anthony at Walt Massey Chevrolet called me to follow-up because they had the same exact car. I told Anthony that I had decided to go to the other dealership because the mileage was less on that car. He said, if I have any issues there to call him back....after driving for 2 hours and then sitting around the other dealership for 2 hours with still no ETA on when I can drive the car back home, I decided to give Anthony a call back. He was so much more helpful over the phone, then the salespeople at the other dealership that I was actually at... so I made the decision to leave Metairie's dealership and drive nearly another 2 hours to Hattiesburg to let Anthony further assist me.... when I arrived, Anthony had already had the car washed and Detailed and ready for me to test drive!!!! I am so happy he actually followed up with me that morning, because it was that follow-up call that led me to calling him back during my stressful experience in Metairie.... AND to top it off, although the car had a few more miles on it, it was CLEARLY in WAY BETTER CONDITION than the car I was initially going to purchase. The entire team at Walt Massey was friendly, funny, helpful and determined to see me happy driving my new well-kept car back home!!!! And got me gas so there was no need to stop on my way home for any!!!! Satisfaction Guaranteed!!!!! It took them no time to get me in my new car!!!!! And I'm forever grateful!!!! And of course I'll be recommending friends and family to check him out whenever they're in the market for a new car!!!!! Thank you Mr. Anthony Rhodes, Rem, Cody and the entire Walt Massey Family!!!! I am definitely a satisfied long time customer.

I brought my car in Friday to the service department everyone was so welcoming Brandon the service manager greeted me with a smile he has such a great attitude answered any questions I had without hesitation. Dee Dee was so friendly she has such a positive attitude. Everyone was very accommodating and friendly everyone that I seen spoke and said hello how are you. This is the best experience with any of the other dealerships I have visited. Good job to yal!!

Payton was absolutely phenomenal!! He did a great job getting everything I needed and Logan did fantastic with the paperwork. They cam to me and really went above and beyond!!

Great friendly, welcoming, and hospitality. Purchased 2 vehicles the same day, no BS straight down to business. Would recommend family and friends here . Job well done from the salesman to the GM and the finance department. Thanks Guys

Truly cannot say enough good things about this place!!! There are many places you can shop for your new ride, but you would be hard pressed to find a better group to take care of you! And when I say take care of you, I mean from after you negotiate your best deal with them, to the amazing service afterwords. My guy, Mr. Regi Grace, personally came to my place of work to pick the truck up to take and get accessories installed and service work done, long after the deal had been made. He went above and beyond to make sure we were not inconvenienced in the slightest. Brought it back too!!! Not only did I get the Tahoe I wanted, but they were honest, and did not even consider adding a buyer’s premium during this shortage that some dealerships are adding. I will be a Walt Massey Hattiesburg customer from here on!

Everyone I dealt with was very courteous and professional. They made the process so easy.

We had a great overall experience. James was our salesman and he was very polite and patient and helped us work out a deal that we have been very happy with!

10/10 dee dee was so amazing and welcoming and made me feel so at ease. extremely helpful and kind! their waiting room was also rlly nice and spacious and they have drinks and snacks for while you wait as well!!! tysm for all the help <3

I visited Walt Massey Chevrolet in Hattiesburg,MS and had one of the best experiences ever when it comes to customer service. I wasn’t sure how much it was going to cost so I stopped in to get an idea. I have a 2011 Chevrolet Tahoe. I could not get the spare tire to release from underneath the vehicle. I need a functional spare in case something were to happen while on the road. Not only for me but for my 2 children who ride with me often. When I entered the facility I was greeted by Dee. She greeted me with a smile and asked me what I needed. After telling her my issue she assured me not to worry. A few minutes later she introduced me to Brady, Chris and Johnny who intimately stopped what they were doing and began working on my issue. After countless attempts at releasing the spare they finally figured out exactly how to release the tire. It seems that the mechanism which releases the tire had jammed so they had to take the time to take the entire spare tire carriage and release system off from underneath my Tahoe. I was so grateful. 2 different places had looked at my problem before I brought the vehicle to them. Neither place I visited that day had the expertise to recognize what the problem was let alone solve the issue. I thanked all of them who worked on my problem including Dee who had set the tone for my customer service experience when I walked in their business. I asked what I owed them and to my surprise they told me it would be no charge… Finally, they told me it was a pleasure to help me and asked if there was anything else I needed. I told them no thank you, wished them a good day and I picked up a handout to document my experience. It’s rare that you meet such friendly and knowledgeable professionals who will do anything to make you happy and resolve your problems. I am Sincerly grateful for their help and would refer anyone to their business. Michael Mitchell

Brandon and Dee Dee were extremely attentive and kept me informed. Before leaving, I was advised of future maintenance needs and plan to return.

Walt Massey has taken great care of us. Our purchase was quick and easy at their Columbia location. And the convenience of being able to get services done at their location in Hattiesburg is fantastic!

Louis did a great job! Got me in and out quickly!

Great selection! Nice sale folk.

Dee dee was GREAT!!

Ms DeeDee Keys is very helpful & always smiling!!! She takes the time to hear your issue & gets answers needed. Great atmosphere here & she one one of the stars ar the Walt Massey Chevrolet!!

Dee Dee was very courteous and professional

Danny made buying this vehicle a fun experience. Way to go Walt Massey!!! Thank you!!!!

We are evacuating from New Orleans after Ida and had car trouble on the road. We are thrilled with the outstanding service we received. Dee Dee was charming and amazingly helpful, the mechanic was very knowledgeable and kindly squeezed us in between other jobs, and they got us back on the road so fast! And the bill was very reasonable. We're thankful to Walt Massey Chevrolet for helping us get through this crisis. God bless y'all!

Great customer service and professional! Dee Dee was extremely helpful and genuine. Awesome technicians as well! Recommend Walt Massey to anyone in the area.

These guys are all about customer service. Absolutely above and beyond. I called with a question because our vehicle was totaled in a car accident. Marc helped me every way he could and filled me in on how to get a replacement right away. Marc and Anthony were great to work with. We will definitely be back.

Marc did a great job going over our options with us, answering our questions, and really made us comfortable with our decision and purchase. Josh was great and informative of our options as well with financing and warranty and coverage options. Both were very helpful and I would highly recommend doing business with them!

Fantastic job! Walked in needing a tire fixed which was done with no issue and fast. The service department was extremely welcoming!

DeeDee was an excellent service advisers